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The final word from Amazon
Now that the situation seems to have resolved, we’ve received a final statement from an Amazon spokesperson about the outage that was:
“We’re sorry that some customers may have temporarily experienced issues while shopping. We have resolved the issue, which was related to a software code deployment, and website and app are now running smoothly.”
Seems to be working again
Anecdotally I attempted order a cheap card game as a test and was able to flow all the way through the check out process.
I didn’t notice any broken links or missing images as I went through and it seemed to go pretty quickly.
This does align with the continuing decline in reports. We are currently around 2400 reports on Down Detector. I am also seeing more comments that the site is working again for people.
Sudden steep drop
The outage was humming along around 13,000 reports for the last hour or so when reports suddenly took a steep dive.
As of this posting, Down Detector is currently showing 4,600 reports. I am seeing mixed comments of people saying that the platform is back up, though others are still claiming it’s not working.
What Amazon is (and isn’t) saying
Today’s Amazon outage has been ongoing for about 3 hours as of this posting.
The only real response we’ve seen from the retail giant is the official response: “”We’re sorry that some customers may be experiencing issues while shopping. We appreciate customers’ patience as we work to resolve the issue.”
One…