Resources For TV Channel Developers

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minutes

In :  Roku News

Thereโ€™s nothing quite like settling in to watch live TV and finding a spinning circle instead. If YouTube TV is not working on your streaming device, start with five checks: confirm the right account, check location access, test your internet speed, reopen the YouTube TV app, and restart the device.

Those steps often tell you where the trouble is, even when they donโ€™t fix it right away. From there, you can follow the section for your device and compare what happens on another app or screen. Thatโ€™s much easier than changing every setting on your TV and hoping for the best.

Quick Diagnosis: Try These Fixes First

Follow these steps in order. After each one, play the same program again so you know whether it helped.

  • Check your account: Open the YouTube TV app and confirm youโ€™re using the Google account tied to your subscription. The regular YouTube app is a separate product, so make sure you opened the right one.
  • Check your location: If the trouble began after a move or trip, allow location access when YouTube TV requests it. Check the playback area shown in the app, too. Location controls differ by device.
  • Test your connection: Run an internet speed test while connected to the same home network as the affected device. Compare the result with the speed guide below. A speed test on your phone using cellular data wonโ€™t tell you much about your TVโ€™s Wi-Fi.
  • Restart the app: Close YouTube TV fully, then open it again. If your device keeps apps running in the background, use its option to quit or force stop the app if available.
  • Restart the device: Turn off or restart the streaming device or TV. If you unplug it, wait about 30 seconds before plugging it back in.
  • Compare screens and apps: Try YouTube TV on another supported device or at tv.youtube.com on a computer. Also try another streaming app on the affected device. The pattern will help you choose the right fix below.

Googleโ€™s Read the Full Article HERE

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